A note on this document: this was created specifically in response to a concern that commitment-tier wording could otherwise be seen as an unfair or unclear contract term. Showing this summary, and asking for explicit acknowledgement, before any paid commitment begins is a genuine protection for both you and Futurum — proof that the key facts were understood, not just written down somewhere.
If you're choosing pay-as-you-go
- No minimum commitment. Cancel or pause anytime, with 24 hours' notice where possible.
- £38/hour (standard rate) applies — no discount, but no obligation either.
- You can move to a commitment tier later, once you've had a few weeks to see if it's working for you.
If you're choosing a 6, 9, or 12-month commitment tier
- This is a binding commitment for the full term you choose.
- The full amount for that term is owed, even if you stop attending sessions before it ends. This is the trade-off for the lower rate — a 9-month plan costs less per month specifically because it's a genuine commitment, not a flexible arrangement.
- If your circumstances genuinely change, contact us directly — we'll always talk it through rather than apply this rigidly, but the starting position is that the term is binding.
- You have a statutory right to cancel within 14 days of starting a new plan under the Consumer Contracts Regulations. If sessions begin during those 14 days at your request, this right may not fully apply to sessions already delivered — see our Terms & Conditions for the full wording.
If you're choosing the Group Revision Programme or an EHCP Advocacy instalment plan
- The full programme or package fee is owed, on the schedule agreed at the start — whether you attend every session, and regardless of how quickly an Advocacy case actually resolves. An instalment plan is a commitment to pay the full fee in fixed monthly amounts, not an ongoing service you can stop partway through.
- Paying an EHCP Advocacy package in full upfront saves 10%, instead of using the instalment option — entirely optional, and instalments remain available to every family regardless of circumstances.
- The instalment schedule doesn't change once it's set, even if things move faster or slower than expected.
Other things worth knowing plainly
- Referral credits have no cash value, can't be withdrawn as cash, and can't be used to pay off an overdue balance.
- Bursary places are awarded at Futurum's discretion, are not guaranteed, and may be withdrawn if requested evidence isn't provided.
- EHCP Advocacy support is not legal advice — Futurum is not a firm of solicitors, and will always say so and signpost you elsewhere where genuine legal advice is needed.
- We can't guarantee specific grades, exam results, or Ofsted/inspection outcomes — our commitment is to a genuinely evidence-based, professional standard of support, not a promised result.
Before a paid plan begins, you'll be asked to confirm: "I have read and understood this Key Facts Summary."
This summary sits alongside, and doesn't replace, our full Terms & Conditions and Privacy Policy. If anything here seems unclear, please ask before committing to a plan — that's exactly what this page is for.